“We do not need to cure neurodiversity. We need to embrace it.”
– Jonathan Mooney
Neurodiversity is a concept that has gained increasing recognition over the past few decades. It emphasizes on acceptance of neurological differences and the need for adopting an inclusive approach. Rather than viewing neurodiversity through a deficit lens, it appeals to acknowledge and celebrate the diversity within the community. There are various concepts in social work education which are useful to understand Persons with Neurodisabilities (PwNDs) such as – embracing diversity, developing empathy, respecting cultures and even some fundamental principles of clinical social work such as acceptance and individualization.
I got to know about a certain problem solving technique during my studies in clinical social work. It is a complex technique where one tries to brainstorm all the possible solutions for a problem, plan their implementation, and see the feasibility of each solution. Afterwards, the ‘trial and error’ method is applied. Once a solution starts working, it becomes an opportunity. NGOs working with neurodivergent individuals work more or less in a similar manner.

PwNDs can be employed in the hospitality sector. This is understood by a lot of employers and NGOs today. This conclusion was not made in a day, a week or even a year. It was after multiple trial and errors by the NGOs that they were able to identify specific tasks that PwNDs can perform. These are simple tasks such as – folding napkins, placing spoons, forks and plates on the table, folding blankets etc. Job analysis is done by the NGOs to map various tasks involved in performing a certain job. These tasks are then matched to the skills possessed by each candidate. Even after putting in such rigorous efforts, the NGOs struggle to create livelihood opportunities for PwND in India. The stigma still prevails about the behavioral issues of PwNDs. Ironically, the hospitality sector is welcoming them with open arms, where behavior of an individual is a key component of the job role.

The companies in India, in general, lack inclusiveness in terms of rigid HR policies, certain level of educational qualifications and openness to accommodate diversity. The biggest hiring example in the hospitality sector has been presented by the Lemon Tree Hotel, which has even modified its HR policies to include neurodivergent individuals. But this is only one example that has come into the spotlight, there are multiple other companies and hotel chains that have tried to open their doors for neurodiversity talents. Then why is there a dearth of employment opportunities in India? According to a report by Deloitte, there are about 2 million neurodivergent people in India. There are many more cases that have not been reported as well. As per census of 2011, 68% of neurodivergent individuals are at employable age. But a very small percentage of these are able to get any kind of employment, and an even smaller percentage is able to earn enough to sustain themselves and their families.
Thus, advocacy, an essential concept in social work, emerges as a critical component in serving the PwNDs better. NGOs, such as the one I work with, are actively engaged in advocating for policies, accessibility, and inclusiveness for PwNDs. For instance, my organization provides sensitization sessions to employers, enlightening them about neurodisabilities. These sessions educate employers about what neurodiversity entails, what constitutes the ‘normal’ for the neurodivergent workforce, and how they can harness the unique strengths of neurodivergent individuals within the workplace. By fostering understanding and providing practical guidance on inclusion strategies, they strive to dismantle barriers to livelihoods and promote a more equitable society.
In conclusion, as a social worker, I have learnt to embrace neurodiversity more. To better serve the PwNDs, social workers must champion the core of social work practice and adapt a solution-focused mindset. By fostering understanding, showcasing empathy, and advocating for inclusiveness, we can create a society that values and supports the diverse experiences of neurodivergent individuals and provide them a supportive platform to bring out their talents.
References
- https://socialimpactguide.com/journal/quotes-about-neurodiversity/
- https://www.jrtdd.com/index.php/journal/article/view/604/427
- https://blog.staah.com/success-stories/lemon-tree-hotels-a-inspiring-example-of-workplace-inclusiveness
- https://hr.economictimes.indiatimes.com/news/workplace-4-0/diversity-and-inclusion/how-amazon-is-supporting-its-neurodiverse-workforce/106073345#:~:text=Neurodivergence%20encompasses%20a%20wide%20range,about%202%20million%20neurodiverse%20people.
- https://bwpeople.businessworld.in/article/Why-This-Organisation-Is-Hiring-Neurodivergent-People-With-A-Focus-Beyond-Autism-/29-04-2022-426947/

